Contact Us
Our dedicated customer support team is available to assist you with all enquiries regarding your gaming experience. We maintain strict compliance with UK Gambling Commission regulations and provide professional assistance across multiple channels to ensure your concerns are addressed promptly and effectively.
Available Support Channels
We offer comprehensive customer support through various communication methods tailored to your preferences and urgency requirements. Our multilingual team operates in accordance with British consumer protection standards.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 2 hours |
| Telephone | 9:00-21:00 GMT | Immediate |
For email enquiries, please contact us at [email protected]. Our telephone support is available on 020 7946 0958 during business hours.
Support Department Guidelines
- Account verification and security matters require email correspondence with proper identification
- Payment disputes must include transaction references and supporting documentation
- Responsible gambling concerns receive priority handling through all channels
Last updated: January 28, 2026